eftpos Payments Australia Limited (ABN 37 136 180 366)
Your privacy and personal information is important to us and we will do each of the following:
|(a) ||Only collect, use and disclose personal information about you that is required in the provision of information about or the promotion or delivery of our services or such services ancillary to or necessary for those services; administration of our business; business analysis; dispute resolution; to prevent fraud; or to meet any legal obligations imposed on us (Purpose). |
|(b) ||Only use de-identified information for any statistical or other analysis or similar research purposes. |
|(b) ||Use only fair and lawful ways to collect personal information. Sometimes we may need to collect information from third parties, for example, from issuers or merchants within the eftpos network. |
|(d) ||Collect personal information directly from you if it is reasonable and practicable to do so. |
|(e) ||Take reasonable steps to ensure the personal information that we collect, use or disclose is accurate, complete and up-to-date. |
|(f) ||Take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure. |
|(g) ||Take reasonable steps to destroy or permanently de-identify personal information if we no longer need it for any legitimate business purpose. |
Information collected from the ePAL website
We collect information about the website and the service, including the number of visitors, when the visits occur, how many pages are viewed and navigation patterns. We may also collect and store your Internet Protocol (IP) address. We get this information from 'cookies', which are a website tool commonly used to identify website users' computers. Knowing this information allows us to ensure that the information and services available through the website are relevant. We may use this information to obtain statistical information, which helps us evaluate and enhance the website. We may also send session numbers and keys as cookies to ensure that your connection, when using our online services, is kept as secure as possible.
It is ePAL's policy not to sell or pass on any information recorded about your visit to the website for commercial purposes unrelated to any Purpose, unless we have your express consent.
If you decline to provide us with certain personal information when requested (for example, refusing cookies in your browser), the website may not operate optimally or at all.
We also use your IP address to help diagnose problems with and to administer our web site. No attempt is made to link any IP address with any individuals that visit the site.
Where our website contains links to other sites, we are not responsible for the information handling practices or content of these external sites.
We also maintain several email lists to keep you informed about areas of specific interest. You may request to join our mailing lists by signing up through our website or by contacting us. You may also unsubscribe from any email list at any time.
We do not sell, rent, loan, trade, or lease any addresses or other information on our lists, or any other personal information that we may collect or hold, to anyone, unless we have your express consent.
When we disclose your information
We will disclose your personal information:
|(a) ||Where you have consented to that disclosure; |
|(b) ||to third parties for a Purpose and with whom we have entered into an agreement that gives you (or that the law requires to give you) at least the same level of protection to your personal information as we do; |
|(c) ||to our providers, issuers and merchants, as necessary, to enable us to provide any of our services to you (this may include web hosting providers). Our providers have their own privacy policies, and will observe these when using your personal information; |
|(d) ||where we are required or authorised to do so by law, including in response to a lawful request by any person, organisation, government or regulatory body; |
|(e) ||where it is necessary in order to investigate an unlawful activity; |
|(f) ||where it is necessary to prevent a serious and imminent threat to a person's life, health or safety, or to public health or safety. |
Access to your personal information
We will provide you with access to the personal information we hold about you, but if this is not possible, we will tell you why. You can find out what information we have about you by contacting us at firstname.lastname@example.org. Your request must be in writing and include proof of identity. We may impose a charge to cover our staff's time in handling your request and for postage.
If you think that any personal information we hold about you is not accurate, complete and up-to-date, you may ask us to amend your details. We will take reasonable steps to amend your personal information as you direct, unless we reasonably consider that your information is already accurate, complete and up-to-date.
Director of Complaints,
Office of the Federal Privacy Commissioner,
GPO Box 5218, Sydney NSW 2001.
Telephone: 1300 363 992
You can contact us by writing to us at Suite 1, Level 9, 60 Carrington St, Sydney NSW 2000 or by email at email@example.com.