Create a New Account

Member staff may register for access to the Secure Members only section by completing the form below. Please note that you must use an email address with a Member domain name (eg or in order to be registered for access. Once you have completed the form below a password will be emailed to you in 1-2 working days.

By completing the registration process you agree to the Terms and Conditions and Privacy Policy applicable to ePAL’s website.

Passwords are required to be a minimum of 6 characters in length.

  • 1Login info
  • 2Details
  • 3Verification
  • 4Terms
  • 5Confirmation
First Name
Last Name
Confirm Email
Confirm Password
Company Website
Job Title
Contact Number
Which classification best describes your company?
Contact Number
Job Title
Company Address
Company Classification

Terms and conditions

Access to this web site including the Online User Services (the Site) is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document (known as Terms and Conditions). Your use of, and/or access to, the Site constitutes your agreement to the Terms and Conditions.

Subject to the law, eftpos Payments Australia Limited (ACN 136 180 366) (ePAL) reserves the right to amend the Terms and Conditions at any time. Since you are bound by these Terms and Conditions, you should periodically refer to them in this document and elsewhere on the Site.

1. Intellectual Property

1.1 Intellectual property and restrictions on use of Content on the Site

All information, text, material, graphics and advertisements on the Site (Content) are protected by copyright.

You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Site or expressly authorised in writing by ePAL. Strictly on the condition that you keep all Content intact and in the same form as presented on the Site (including without limitation all copyright, trade mark and other proprietary notices and all advertisements), you may:

(a) using an industry-standard web browser, download and view the Content for your personal, non-commercial use; or

(b) if you are an internet service and/or access provider, supply the Content to your subscribers.

You must not use any robot, spider, other automated device, or manual process to monitor any content from, hosted by or that is otherwise available using the Site.

ePAL does not claim any ownership in any content, including any text, data, information, images, photographs, music, sound, video, or other material, that you upload, transmit or store in using the Online User Service. You grant to ePAL and to all other users of the Site, a licence to use that content, in connection with the Online User Service. You also agree that, in accessing or using content of another user, you must agree to respect any conditions that apply to that content, having regard to that user's classification of that other content, received by you directly from that user. Further, you grant to ePAL a non-exclusive, royalty-free, irrevocable licence to use, reproduce any content that you introduce to the Site (and warrant that you have the right to do), for the following purposes:

(a) Promotion or marketing of the Site or ePAL;

(b) Technical development or data testing of the Site;

(c) Monitoring or investigation of activity using the Site;

(d) Compliance with legal or regulatory obligations;

(e) Provision of indexing, searching or cataloguing facilities or services; and

(f) Any other purposes notified to you in these terms.

You must not circumvent, or attempt to circumvent, any Technological Protection Measure that is applied to any other user's content (whether applied by ePAL or another person). You must not alter, remove or otherwise interfere with an Rights Management Information applied to another user's content that is made available through the Online User Service. "Rights Management Information" and "Technological Protection Measure" have the same meaning as those terms as defined in the Australian Copyright Act 1968.

You must not use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of ePAL or which is prohibited by the Terms of Use.

1.2 Trade marks

All trade marks displayed on the Site are trade marks of ePAL or their respective owners. Nothing contained on the Site grants any license or right of use of any trade mark displayed on the Site without the express written permission of the trade mark owner.

2. Links

The Site, at time to time, may contain hyperlinks and other pointers to internet web sites operated by third parties. These linked web sites are not under the control of ePAL, and ePAL is not responsible for the content of any linked web site or any hyperlink contained in a linked web site. ePAL provides these hyperlinks as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by ePAL. You link to any web site entirely at your own risk.

3. Disclaimers

The Trade Practices Act and similar State and Territory legislation in Australia may confer rights and remedies on you in relation to the provision by ePAL of services on the Site which cannot be excluded, restricted or modified (Non-excludable Rights). ePAL does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute.

Except as provided for by the Non-excludable Rights:

(a) all Content (and any Online User Services) are provided "as is" and without warranties of any kind, either express or implied;

(b) ePAL does not warrant that the functions contained in any Content, Online User Services or your access to the Site will be uninterrupted or error-free, that any defects will be corrected or that the Site or the server which stores and transmits Content to you are free of viruses or any other harmful components;

(c) ePAL does not warrant or make any representation regarding your access to, or the results of your access to, the Site or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise; and

(d) you (and not ePAL) assume the entire cost of any necessary verification, maintenance, repair or correction of any relevant Content.

4. Limitation of liability

Under no circumstances (including but not limited to any act or omission on the part of ePAL) will ePAL be liable for any indirect, incidental, special or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Site or any Content. You expressly acknowledge and agree that ePAL does not exert control over users of the Site and is not liable for their opinions or their behaviour including any information and/or advice and any statements they make or conduct in which they may engage in whilst on the Site.

5. Privacy

ePAL is subject to the Privacy Act 1988. See our Privacy Policy for more information.

6. Online User Service

This clause applies to registered users who are able to access areas of the Site that ePAL grants access to limited people (Online User Service). In order to access our Online User Service, you must be a registered user authorised by ePAL for online services with a password (User).

6.1 Service

ePAL agrees to provide the Online User Services to you from the latter of the date you accept these Terms and Conditions and the Privacy Policy (together, the Agreement) and complete the sign-up and account activation process, until your account is terminated.

6.2 Confidentiality

(a) Confidential Information means any documentation or information whether provided on paper, electronically, verbally or otherwise and whether marked as confidential or otherwise, that relates to a party to this Agreement and that party's personal, financial or business affairs or this Agreement. Confidential Information includes but is not limited to intellectual property, the product of any research, customer lists, financial information, and business plans of ePAL or one of is members or the member's related bodies corporate.

(b) Where a User comes into possession of Confidential Information relating to another party (including but not limited to ePAL or one of its members or the member's related bodies corporate) (Disclosing Party), the User must not, and must ensure that its associates, contractors, agents, advisers and employees do not do any of the following:

     (i) Disclose that Confidential Information to any third party without the prior written consent of the Disclosing Party, or unless required by law.

     (ii) Use the Confidential Information except to the extent necessary for the purposes of your access to the Online User Services.

     (iii) Use the Confidential Information in any way or any time to the detriment of the Disclosing Party.

The obligations in this clause 6.2 survive the termination of the Agreement.

6.3 Your obligations

(a) You must:
     (i) promptly notify ePAL if you believe or suspect that the Online User Services have been compromised or are being used in a manner that breaches the Agreement;

     (ii) provide current, accurate identification, contact, and other information that may be required as part of the sign-up process or continued use of the Online User Services;

     (iii) ensure your use of the Online User Service complies with the Unacceptable Behaviour Policy;

     (iv) maintain the confidentiality of your account password and accept full responsibility for all activities that occur with your account. Where the current account details or password are provided, ePAL is entitled to assume that the access is by you, or authorised by you, and you indemnify ePAL completely against any claim of loss or damage that results from wrongful, fraudulent or other access (using the correct account details or password) to your account;

     (v) respect the privacy and personal information disclosed by other users and use any personal information disclosed only for the purpose for which it was disclosed.

(b) You must not do, and you must not authorise or encourage any third party to do, any of the following:

     (i) prevent other Users from using the Online User Service;

     (ii) use the Online User Service for any illegal, fraudulent or inappropriate purpose;

     (iii) use the Online User Service in any other way that violates the Unacceptable Behaviour Policy;

     (iv) alter, remove or otherwise interfere with any permissions applied by another user; (v) interfere with or construct your own system to access the information on the Online User Service; or

     (vi) act in any way that violates the Agreement.

(c) You acknowledge and agree to each of the following:

     (i) the Online User Service is only provided to you for so long as you continue to have a current and valid account and remain entitled to have an account;

     (ii) ePAL reserves the right to modify, suspend or discontinue any part of the Online User Service with or without notice at any time and without any liability to you.

     (iii) ePAL reserves the right to access, read, preserve, and disclose any information as ePAL reasonably believe is necessary to do any of the following:

          (A) satisfy any applicable law, regulation, legal process or governmental request;

          (B) enforce the Agreement, including investigation of breaches or potential breaches of it;

          (C) detect, prevent, or otherwise address fraud, security or technical issues (including, without limitation, the filtering of spam);

          (D) respond to user requests; and

          (E) protect the rights, property or safety of ePAL, its users and the public.

6.4 Security

(a) You must promptly notify ePAL of any actual or suspected breach of security related to the Online User Service, including, but not limited to, unauthorised use of your password or account.

(b) To help ensure the security of your password or account, please sign out from your account at the end of each session.

6.5 Warranties and indemnity

(a) You warrant to the best of your knowledge that the materials and information provided to ePAL:

     (i) are true, correct and current;

     (ii) are able to be disclosed by you;

     (iii) do not infringe the rights of any third party;

     (iv) are able to be legally provided to ePAL and its disclosure does not breach any law or any obligation (whether of confidence or otherwise) owed to any person;

     (v) you have all necessary right, power and authority to enter into the Agreement.

(b) You acknowledge that you have not relied upon or been induced by any representation by ePAL and ePAL make no warranty or representation as to:

     (i) the results that may be obtained through the Online User Service;

     (ii) the accuracy, reliability or otherwise of any information obtained through the Online User Service;

     (iii) the Online User Service or network being uninterrupted, timely or error free; or

     (vii) whether your use of the Online User Service is legal.

(c) You indemnify and keep indemnified ePAL and our officers, employees, agents, subsidiaries and affiliates against all claims (including third party claims), demands, damages, costs (including legal costs), penalties or suits arising out of or consequential upon your use of the Online User Service and any breach of any warranty or other term of the Agreement.

7. Other

(a) This agreement is governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect.

(b) All rights not expressly granted are reserved.

(c) A failure or delay by ePAL to exercise a power or right under the Agreement does not operate as a waiver of that power or right, and the exercise of a power or right by ePAL does not preclude it's future exercise or the exercise of any other power or right.

(d) A notice or other communication connected with this Agreement (Notice) has no legal effect unless in writing. In addition to any other method of service provided by law, the Notice may be posted on the ePAL site and is deemed received on the next business day following posting.

7.2 Dispute resolution

All questions or disputes relating to this Agreement should be submitted to ePAL in writing. We will endeavour to resolve any disputes expeditiously. All interpretations of the terms of this Agreement shall be at ePAL's sole discretion. ePAL's error is not a breach of these terms.

Unacceptable Behaviour Policy

Prohibited Acts

In addition to those acts listed in the Terms of Use, the following acts are prohibited in using or in connection with the Online User Service:

(a) Send, upload, distribute or disseminate or offer to do the same with respect to any unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, or otherwise objectionable content.

(b) Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature.

(c) Transmit content or use the Online User Service that in the opinion of ePAL acting reasonably may be considered harmful to or inappropriate for minors.

(d) Impersonate another person (via the use of an email address or account) or otherwise misrepresent yourself or the source of any email or communication.

(e) Use ePAL to violate the legal rights (such as rights of privacy and publicity) of others.

(f) Promote, encourage or participate in illegal or unlawful activity.

(g) Interfere without cause in the reasonable enjoyment by other users of the Online User Service.

(h) Create multiple user accounts, create user accounts by automated means or otherwise engage in false, fraudulent, deceptive or misleading conduct in respect of user identity.

(i) Sell, trade, resell, transfer or otherwise attempt to dispose of a ePAL account, or otherwise exploit any content on the Online User Service for any unauthorised commercial purpose.

(j) Modify, adapt, translate, or reverse engineer any portion of the Online User Service.

(k) Remove any copyright, trade mark or other proprietary rights notices contained in or on the Online User Service.

(l) Reformat or frame any portion of any web page that is part of the Online User Service.

(m) Create third party software without the permission of ePAL.

(n) Misrepresent ePAL or the Online User Service as being associated with content with another website, web service, software service, software or other service without ePAL's prior permission.

Feedback for breach of Terms of Use either in copyright infringement or abuse or any breach should be directed to


You are prohibited from generating or facilitating unsolicited commercial communication ("Spam"). This includes, but is not limited to:

(a) sending communication in violation of Australia's Spam Act 2003 or any other applicable anti-Spam law;

(b) imitating or impersonating another person or email address or ePAL account, or creating false accounts for the purpose of sending Spam;

(c) data mining any web property (including ePAL) to find email addresses or accounts;

(d) sending unauthorised mail or communication via open, third-party servers;

(e) sending emails or communication to users who have requested to be removed from a mailing list or your contact list;

(f) selling, exchanging or distributing to a third party the email addresses of any person without such person's knowing and continued consent to such disclosure; and

(g) sending unsolicited emails or communications to significant numbers of email addresses or accounts belonging to individuals and/or entities with whom you have no pre-existing relationship.

Last updated: June 2010.

Your membership details will be emailed to you shortly.