eftpos CEO and Managing Director
Stephen joined eftpos as CEO in May 2018 after five years serving on the eftpos Board as a non-executive Director. He is responsible for the leadership, development and management of the Company’s business activities in line with the Board-approved strategic plan.
Stephen has broad financial service experience. He has held leadership roles with small and large financial services organisations domestically and internationally, with a track record of delivering innovative customer solutions and business growth. Most recently, Stephen was Head of Consumer Finance and Payments for Westpac Group, responsible for credit cards, personal loans, overdrafts and payments for the Westpac Group of brands in Australia.
Chief Commercial Officer
ACMA, BA (Hons)
Dave joined eftpos in February 2019 as Chief Commercial Officer and is responsible for Member engagement, business development and new business opportunities. Dave came to eftpos with extensive Global experience across sales, business development, strategic partnerships and finance. He joined eftpos from Barclays where he was Interim MD for the Global Payments network team responsible for strategic, commercial and operational aspects of the team. Prior to that, Dave was at American Express for 17 years where he held a number of roles across Business Development, Partnerships and Finance.
Chief Financial Officer
Christy joined eftpos as Chief Financial Officer in November 2018 and leads the Finance and Administration teams striving to continuously improve financial governance, accountability and controls at eftpos. Christy’s focus is on strong financial planning and strategic advice to ensure eftpos has sufficient resources for investments that benefit members and their customers.
Christy brings over 20 years of experience and has held senior leadership appointments within Australia’s largest publishing companies. Christy played an important role in optimising business opportunities and efficiencies as well as overseeing acquisitions, demergers and transformation programs. She holds a Bachelor of Commerce degree and is a member of the Institute of Chartered Accountants.
Chief Delivery Officer
BMath (Hons) and GAICD
Paul joined eftpos in February 2013 to develop the eftpos Hub as mission critical national payments infrastructure and the enabler of innovation for eftpos. He also served as eftpos Acting CEO for nine months from September 2017. More recently Paul introduced “agile” to accelerate eftpos’ transformation. He is now responsible for overseeing the Company’s complex digital payments program both internally and across the eftpos Membership.
Paul came to eftpos with extensive experience in Australian banking and consulting. During his 22 years at Westpac he held executive positions in electronic channels, payments, customer contact centres and technology. He oversaw the rapid growth of internet banking and online sales including combating online fraud.
General Counsel and Company Secretary
Robyn joined eftpos in 2011 and is an experienced banking and regulatory lawyer with more than 20 years of experience related to payments. Her range of experience includes advice about drafting and negotiation of agreements and creating structures and governance models relating to payment systems, alliances, M&A and new country expansionactivity. In the course of that work, she has developed payment system rules; processing and settlement agreements relating to direct debit, merchant acquiring, ATM, credit and debit card issuer services; and drafted and negotiated infrastructure and services procurement agreements.
Robyn has advised a broad range of organisations, including payment systems, financial institutions, payment processors and ATM deployers and service providers, both within Australia and globally, providing advice about legal developments and compliance with laws especially in the areas of banking, competition, privacy and corporate governance, as well as engaging directly with regulators about the interpretation of existing laws and the drafting of new laws in countries across the Asia Pacific region.
Chief Information Officer
Ass.Dip Bus (Accounting)
Ben joined eftpos as CIO in 2019 and leads for the Company’s 24/7 Payments Technology and Operations Division, including management of the eftpos Hub and the eTSP (eftpos token provider). His responsibilities include delivery of IT Services to eftpos and its Members, production support, testing, certification and key supplier management.
Ben’s career extends over 25 years, most recently as Chief Information Officer for HSBC Australia. He has worked in technology roles across finance, FMCG and property management in London, Hong Kong and Australia.
Chief People & Culture Officer
Viona joined eftpos in August 2019 and has responsibility for developing and maintaining eftpos’ people and culture programs to deliver against operational and strategic objectives.
With 20 years experience across business consulting, human resources, operational line management and non-executive directorship, Viona has worked with a number of large and small organisations such as Woolworths Limited, Wine Australia, Countdown and Travelex in industries including retail, sales, fitness, finance and manufacturing.
Viona delivers proven processes and practical frameworks to ensure organisations and leaders define and implement their people proposition in connection with their brand purpose.