eftpos CEO and Managing Director
Stephen joined eftpos as CEO in May 2018 after five years serving on the eftpos Board as a non-executive Director. He is responsible for the leadership, development and management of the Company’s business activities in line with the Board-approved strategic plan.
Stephen has broad financial service experience. He has held leadership roles with small and large financial services organisations domestically and internationally, with a track record of delivering innovative customer solutions and business growth. Most recently, Stephen was Head of Consumer Finance and Payments for Westpac Group, responsible for credit cards, personal loans, overdrafts and payments for the Westpac Group of brands in Australia.
Chief Product Officer
Matt joined eftpos as Chief Product Officer in November 2019 and is responsible for the design, development, deployment and in-market performance of eftpos’ expanding suite of payment products and services.
Matt has had domestic and international executive experience across payments, business software, telecommunications, financial services and management consulting businesses. Matt has successfully held leadership positions in businesses navigating significant technology and consumer driven change. He has held executive positions in Australia and North America within Mastercard’s global product organisation responsible for core products, digital products and innovation.
Chief Commercial Officer
Dave joined eftpos in February 2019 as Chief Commercial Officer and is responsible for Member engagement, business development and new business opportunities. Dave came to eftpos with extensive Global experience across sales, business development, strategic partnerships and finance. He joined eftpos from Barclays where he was Interim MD for the Global Payments network team responsible for strategic, commercial and operational aspects of the team. Prior to that, Dave was at American Express for 17 years where he held a number of roles across Business Development, Partnerships and Finance.
Chief Operating Officer
Louise joined eftpos in 2019 and oversees the finance, risk management and project delivery functions. With this portfolio of responsibilities, she ensures that eftpos' financial, risk management and project delivery decisions are mutually consistent and coherently integrated. Louise works to make certain that the product delivery function is guided by sound financial discipline and best risk management practices, while simultaneously meeting the business and strategic needs of eftpos.
Louise is a seasoned financial services professional, with more than 20 years of experience across banking, super and insurance. Holding professional qualifications with Chartered Accountant (Australia), Chartered Management Accountant (CIMA) and as an Operational Risk Manager (PRMIA).
General Counsel and Company Secretary
Robyn joined eftpos in 2011 and is an experienced banking and regulatory lawyer with more than 25 years of experience related to payments. Her range of experience includes advice about drafting and negotiation of agreements and creating structures and governance models relating to payment systems, alliances, M&A and new country expansionactivity. In the course of that work, she has developed payment system rules; processing and settlement agreements relating to direct debit, merchant acquiring, ATM, credit and debit card issuer services; and drafted and negotiated infrastructure and services procurement agreements.
Robyn has advised a broad range of organisations, including payment systems, financial institutions, payment processors and ATM deployers and service providers, both within Australia and globally, providing advice about legal developments and compliance with laws especially in the areas of banking, competition, privacy and corporate governance, as well as engaging directly with regulators about the interpretation of existing laws and the drafting of new laws in countries across the Asia Pacific region.
Chief Information Officer
Ben joined eftpos as CIO in 2019 and leads for the Company’s 24/7 Payments Technology and Operations Division, including management of the eftpos Hub and the eTSP (eftpos token provider). His responsibilities include delivery of IT Services to eftpos and its Members, production support, testing, certification and key supplier management.
Ben’s career extends over 25 years, most recently as Chief Information Officer for HSBC Australia. He has worked in technology roles across finance, FMCG and property management in London, Hong Kong and Australia.