What is eftpos?

eftpos is Australia’s debit card payment system, allowing electronic payments at the point of sale.

Who owns eftpos?

eftpos is owned and administered by eftpos Payments Australia Limited, which is wholly owned by 19 Members being financial institutions and some major retailers.

How do I pay using eftpos?

Whenever you press CHQ or SAV you’re paying with eftpos. eftpos is available on all ATM or debit cards issued by Australian banks.

What if my card doesn’t have an eftpos logo on it?

Don’t worry. By pressing CHQ or SAV using  almost any debit card issued by an Australian bank you are paying with eftpos, regardless of which logo is on the card. eftpos CHQ and SAV is also available on more than 5 million credit cards and about the same number of eftpos-branded prepaid and gift cards. Altogether, there are around 46 million eftpos-enabled cards in Australia.

How often do Australians use eftpos?

In 2017/18, Australian consumers performed more than 1.8 billion eftpos transactions worth more than $115 billion at more than 900,000 eftpos enabled terminals.

Is eftpos safe?

eftpos has the lowest fraud rates in Australia. Also, eftpos payments are processed in real time, so you can check your account within minutes and be sure that the transaction is accurately reflected. If you notice an unauthorised transaction on your account, you should contact your bank immediately. You may be able to raise a chargeback or otherwise be protected by the ePayments Code – check your bank terms for details.

Why is it better for me to use eftpos?

With eftpos you are accessing your own money, so you can enjoy peace of mind knowing you are only spending what you have in your bank account. It is safe and convenient. eftpos also enables you to get ‘cash out’ at the checkout, making it easier to get cash while shopping.

When will I be able to use eftpos Online and on Mobiles?

As Australians change the way they shop and pay, eftpos is evolving its technology to meet their needs. As such, we are committed to the development of new eftpos payment products on new technology platforms such as eftpos Tap & Pay™Online and Mobile.  eftpos has launched eftpos Mobile Tap & Pay on Apple Pay and Google Pay. Online is to follow in the near future. In doing so, we are being careful to make sure we do not compromise our commitment to security.